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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nathan Himes

December 26, 2025

5  out of  5
rating by Nathan Himes
"Kenny Smith and his team especially Kiara always do such a good job when I need anything. Thank you ."
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Josh Han

December 26, 2025

5  out of  5
rating by Josh Han
"My claims process was handled with incredible efficiency and compassion by dana at state farm. They quide me through every step and I was taken care of quickly after an accident. Very impressed!"
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Don Lumiere

December 23, 2025

5  out of  5
rating by Don Lumiere
"Dana Sommer was great at getting to what I needed"
We responded:
"Don Thanks for the shoutout! Glad Dana could help you out and get right to what you needed. Let us know if you need anything else! Kenny"
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Rhonda Almaguer

December 16, 2025

5  out of  5
rating by Rhonda Almaguer
"Tia was a great agent. She was very helpful. I had a great experience! Thank you"
We responded:
"Rhonda, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Tia. Providing helpful and attentive service is always our goal, and your feedback means a lot to us. If you need anything else in the future, please don’t hesitate to reach out. Thank you again for choosing us! Thank you Kenny Smith"
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Ashlee

December 16, 2025

5  out of  5
rating by Ashlee
"Great company and agent! I dont plan on changing anytime soon. Very happy with Kenny and his staff. Kiara was very helpful."
We responded:
"Ashlee, Thank you for your wonderful review! We truly appreciate your loyalty and are glad to know that you’re happy with our team. Kiara and the rest of our staff are always here to help. Please let us know if there’s anything else we can assist you with. Thank you Kenny"
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Shelly McDavid

December 10, 2025

5  out of  5
rating by Shelly McDavid
"Dana at State Farm is a great agent! She is kind, patient and a very helpful agent! She listens to you and goes out of her way to give you all the information you need to decide on the plan that is best for you!"
We responded:
"Shelly Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with Dana. She always strives to provide the best service possible. Your kind words mean a lot to us, and we’re grateful for the opportunity to assist you. If you ever have any questions or need further assistance, please don’t hesitate to reach out! Kenny"
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Jessy Shimanek

November 21, 2025

5  out of  5
rating by Jessy Shimanek
"Kiara is so sweet and kind and patient and this office really knows how to do business! Love my State Farm!"
We responded:
"Jessy Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with Kiara and our office. Providing kind, patient, and professional service is always our goal, and your feedback means the world to us. Thank you for being a valued member of our State Farm family—we love having you with us! If you ever need anything, please don’t hesitate to reach out. Thanks Kenny "
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Nicole Ford

November 10, 2025

5  out of  5
rating by Nicole Ford
"Tia at the Kenny Smith State Farm office has been outstanding, professional and knowledgeable!! I can not say enough about this great insurance office and what a blessing Tia has made it since the day I started there like 2 years ago."
We responded:
"We're thrilled to hear about your positive experience with Kenny Smith State Farm, Nicole! Our team is committed to providing outstanding service and going above and beyond to assist our customers! Your feedback is greatly appreciated, and we look forward to continuing to serve your insurance needs! Thank you for choosing us! -Kenny "
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Oral Hooks

November 4, 2025

5  out of  5
rating by Oral Hooks
"She was a great explaining everything"
We responded:
"Thank you for your feedback! We’re glad to hear that everything was explained clearly. Please let us know if you have any questions or need further assistance."
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Brenda Morrison

October 3, 2025

5  out of  5
rating by Brenda Morrison
"The experience was great. Sydney got the policy worked up and us canceling it had nothing to do with her. She got us every deduction available. Bit Allstate came back with a better plan and we have accident forgiveness and decreasing deductible so we stayed with them. Sydney was great!"
We responded:
"Ms. Brenda, Thanks so much for your feedback! We're glad to hear Sydney took great care of you and helped find all the discounts she could. Totally understand sticking with what works best for you—we appreciate you giving us a shot! If anything changes down the road or you just have questions, we're always here to help. Take care! Kenny"
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Abigail Petersen

September 29, 2025

5  out of  5
rating by Abigail Petersen
"Tia was really a blessing to me on the phone. So laid back yet professional and really helped alleviate my anxiety due to bad experiences with insurance companies in the past. She helped make the process of getting car insurance smooth for me and I’m happy to be doing business with them."
We responded:
"Abigail we’re thrilled to hear that Tia was able to make your experience a positive one and help put your mind at ease. Providing friendly, professional service is very important to us, and it’s wonderful to know Tia made the process smooth for you. We truly appreciate your trust in us and look forward to serving you in the future! Thank you Kenny"
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Azana Owusu

September 24, 2025

5  out of  5
rating by Azana Owusu
"I've been with the Kenny Smith State Farm Insurance Agency for three years now. I started with just car insurance, and a few months later, got renters insurance as well. Kenny is always prompt to answer calls, emails, and text messages, and the services he provides are amazing! I've never received this level of customer service or product service from any other agency I've ever worked with. Also...the prices. The prices are PHENOMENAL! Thank you, Kenny Smith! 09-24-2025 UPDATE - THE BEST! There was an error made on my renters policy, and Kira researched it, notified the appropriate person to correct it, and called me back SAME DAY with an update. The Kenny Smith team is on top of their game and I LOVE IT! Thank you for being my auto & renters insurance team since 2020!"
We responded:
"Azana, Thank you so much for your wonderful review and for being a valued member of our agency for the past three years! We’re delighted to hear that you’ve had such positive experiences with both our products and service. My team and I always strive to be responsive and provide the best support possible, so your feedback truly means a lot to us. We’re also glad to know you’re happy with our pricing! Thank you for trusting us with your insurance needs—we look forward to serving you for many more years to come! Kenny"
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Chester West

September 23, 2025

5  out of  5
rating by Chester West
"kiara was very was very professional, patient and friendly. we enjoyed working with her. she deserves 5 stars."
We responded:
"Mr. West, thank you so much for your kind words! We're thrilled to hear that Kiara provided you with professional, patient, and friendly service. We'll be sure to pass along your compliments to her. It was a pleasure working with you, and we truly appreciate the 5-star rating! If you need anything else, feel free to reach out. Kenny"
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Arica Baker

August 6, 2025

5  out of  5
rating by Arica Baker
"Awesome worker's, and Tia and I could talk on the phone all day if she was able to! They will treat you right!"
We responded:
"Arica We’re so glad you had a great experience with our team, and Tia will be thrilled to hear your feedback. It’s always a pleasure chatting with you, and we appreciate your trust in us. If you ever need anything, don’t hesitate to reach out—we’re always here to help!"
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Hailey Bush

August 4, 2025

5  out of  5
rating by Hailey Bush
"It was a very easy process, Highly recommend Sydney. She was extremely helpful, professional and kind."
We responded:
"Hailey, Thank you so much for your kind words and recommendation! We're delighted to hear that you found the process easy and that Sydney was able to provide helpful, professional, and kind service. Your feedback means a lot to us, and we’ll be sure to share your compliments with Sydney. If you need any further assistance in the future, please don’t hesitate to reach out. Thank you again for choosing us! Kenny"
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Dalton Reutlinger

August 1, 2025

5  out of  5
rating by Dalton Reutlinger
"Great job!"
We responded:
"Thank you so much for your kind words! We are happy to assist anytime. If you need anything else, please let me know!"
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Tommy

July 17, 2025

5  out of  5
rating by Tommy
"Very good customer service!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service. Your satisfaction is our top priority, and we look forward to serving you again soon!"
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Cynthia Bosshardt

June 27, 2025

5  out of  5
rating by Cynthia Bosshardt
"Tia is wonderful every time I have reached out to. You are amazing and kind ❤️ Thank you very much for everything you do for me and my family"
We responded:
"Cynthia Thank you for your heartfelt feedback! We're so glad that Tia has been consistently amazing and caring towards you and your family. Your kind words truly mean a lot, and we’ll make sure to pass them along to her. Please feel free to reach out anytime—we’re always here to help! Kenny"
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Kevin Hardimon

June 26, 2025

5  out of  5
rating by Kevin Hardimon
"Tia was absolutely helpful. Very knowledgeable and professional. I ended up going with a different place. But her customer service was very remarkable. Hard to find good customer service today. Will definitely keep her in mind for future opportunities!"
We responded:
"Thank you so much for your thoughtful review! We truly appreciate your kind words about Tia’s professionalism and customer service. While we’re sorry we couldn’t assist you this time, we’re glad you had a positive experience with us. Please don’t hesitate to reach out if you need anything in the future—we’d be happy to help! Wishing you all the best. Kenny"
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Kayla Horn

June 11, 2025

5  out of  5
rating by Kayla Horn
"Sydney was super helpful and friendly!"
We responded:
"Kayla Thanks so much for sharing your experience! We're happy to hear Sydney made such a positive impact during your visit. Kenny Smith"
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Allen Bullock

June 1, 2025

5  out of  5
rating by Allen Bullock
"This was wonderful experience provided by Sidney, the process was made really smooth and easy for my daughter a first time car owner at 19years of age. Sidney was informative and explained everything detail and even walked us thru the process of registration at the tag agency. Thanks Sidney I will be recommending State Farm to friends and family."
We responded:
"Mr. Bullock, Thank you so much for the awesome review! We're so glad Sidney was able to make the whole process smooth and easy for your daughter—getting her first car is such an exciting milestone! It’s great to hear that Sidney took the time to explain everything and even helped with the registration at the tag agency. We really appreciate your recommendation, and we’re here anytime you, your friends, or family need anything. Thanks for choosing Kenny Smith State Farm! Thank you Kenny,"
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Lori Mccarthy

May 29, 2025

5  out of  5
rating by Lori Mccarthy
"Sydney was GREAT! Very professional and personable at the same time. People like her definitely makes you want to do business with them! THANK YOU! I want to add another review! This has to be one of the friendliest staffs I've ever dealt with!!! They actually seem to like their jobs 😊 Another ⭐⭐⭐⭐⭐"
We responded:
"Thanks for the kind words, Lori ! We’re glad to hear that Sydney was able to provide such a great experience with her professionalism and personable approach. We truly appreciate your business and look forward to continuing to serve you. Kenny "
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Adedayo Odugbesan

May 27, 2025

5  out of  5
rating by Adedayo Odugbesan
"Always a pleasure. The best around. Sydney and Kiera always took time to listen to me."
We responded:
"Adedayo, thank you so much for your kind words and for taking the time to share your experience! It means the world to us to hear that you consider us 'the best around.' Sydney and Kiara are truly wonderful, and we’re so glad they were able to provide attentive and caring service. Your support is greatly appreciated. Kenny"
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Patrick Addo

April 21, 2025

5  out of  5
rating by Patrick Addo
"Sydney was awesome. I really enjoyed her help."
We responded:
"Patrick Thank you for your wonderful feedback! We're delighted to hear that Sydney was able to help you and that you had such a positive experience. Your kind words are greatly appreciated and will certainly inspire Sydney and our entire team to maintain high standards of service. If you ever need further assistance or have any questions, feel free to contact us. Enjoy your day! Kenny"
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Catrina Barnett

April 18, 2025

5  out of  5
rating by Catrina Barnett
"Tia was amazing. She answered all of my questions and helped me find the right insurance to meet my needs. She is very personable and just an all around pleasure to work with. Highly recommend Kenny Smith and Tia!"
We responded:
"Catrina, Thank you so much for your wonderful review! We're thrilled to hear that Tia was able to assist you effectively and make the process enjoyable. Her dedication to helping our clients find the right insurance is truly commendable, and we’re glad you had such a positive experience. We appreciate your high recommendation of both Tia and Kenny Smith. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to working. Kenny Smith"